Our journey towards sustainability is at the heart of every material choice and manufacturing decision we make. We are committed to transitioning fully to high-quality acetates that are bio or plant-based, derived from biodegradable, renewable resources like wood pulp or cotton linters. We are actively exploring eco-friendly dyes, including organic pigments and solvent or dispersed dyes, to ensure our coloring processes are sustainable and safe.
All orders ship from our studio within 3 business days but could be subject to delays during peak shipping times and holidays.
Within the United States:
Outside of the United States:
Unworn items in original packaging can be returned or exchanged within 30 days of delivery. Final-sale and engraved items are not eligible for return. You can start a return here.
Care instructions are listed in the Care + Maintenance accordion in the buy area. As a general rule, keep MACHETE pieces away from harsh chemicals and store them dry.
All MACHETE pieces are backed by our 1-year craftsmanship warranty against manufacturing defects. Email mhq@shopmachete.com with photos and your order number to start a warranty claim.
Orders can be modified or cancelled within 1 hour of placing — after that, they enter our fulfillment queue and may have already shipped. Reach out at mhq@shopmachete.com as soon as possible if you need a change.
Email mhq@shopmachete.com and our team will respond within one business day. Include your order number for the fastest help.
