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FREE PRIORITY MAIL SHIPPING ON ALL DOMESTIC US ORDERS UNTIL 12/24 11:59 PM EST FREE PRIORITY MAIL SHIPPING ON ALL DOMESTIC US ORDERS UNTIL 12/24 11:59 PM EST

Wholesale Terms & Conditions

ORDERING & SHIPPING

What are the order minimums?

Order minimum for first time ordering is $300. Reorders minimum is $150.

How fast can I get my order?

All orders ship within 1-3 business days via USPS Priority mail, or UPS 2 Day. Signature may be required for your package. We cannot replace a lost package if you request no signature for delivery.

What do I do if I receive a faulty item in my order?

Let us know! Our customer service team will be happy to assist with anything you need! Email us at MHQ@shopmachete.com for assistance.

Is Net 30 available?

Net 30 terms are available. Please contact Hello@shopmachete.com to apply.

PRODUCT & STOCK

Is everything in stock?

Everything online is in stock and available to ship within 1-3 business days.

Do your products come with packaging?

Because we aim to be as eco-friendly as possible, we ask retailers request earring cards, as not all retailers use them. All products do come with protective dust bags unless you advise us they are not needed.

If for any reason you need additional packaging, please email us at MHQ@shopmachete.com.

Are your products for Sensitive Ears?

Yes! All of our earrings are made from hypoallergenic, stainless steel.

STILL HAVE ANY QUESTIONS?

Contact Us:

MHQ@shopmachete.com