What is the minimum order quantity for wholesale orders?
$300 minimum for the first order; $150 minimum for subsequent orders.
Can I combine different styles to reach the minimum order?
Yes! A combination of colors and styles is the perfect way to start with MACHETE in your store.
Do you offer tiered pricing based on order volume?
Yes, this is decided on a case-by-case basis. Contact your representative for details.
How do I place a wholesale order?
Log in with your approved wholesale account and place an order through our Wholesale Portal. Login Here.
Do you offer exclusivity for certain territories/regions?
Not currently.
What payment methods do you accept for wholesale orders?
All major credit cards and PayPal.
Do you offer Net 30 or other payment terms?
Yes, on a case-by-case basis. Contact your account representative for details.
Do you charge sales tax on wholesale orders?
We do not charge sales tax on wholesale orders as long as we have your resale certificate or equivalent tax-exempt documentation on file.
What are your shipping options and costs for wholesale orders?
- Domestic: $25 Standard Shipping, $50 RUSH Shipping
- International: $55 Flat Rate Shipping (Buyer is responsible for customs fees)
How long does it take to process and ship a wholesale order?
3-5 business days, subject to busy seasons and order volume.
Do you ship internationally?
Yes!
Who is responsible for customs fees on a wholesale order?
The customer is responsible for any customs fees.
Do you accept preorders for new or out-of-stock products?
Yes, contact your account representative for details.
What is the lead time for bulk or custom orders?
- Custom Colorways: Approximately 6 months.
- Custom products in current colorways: 90-120 days.
- Completely custom products: Varies—contact your representative for details.
Different MOQs apply to custom orders. Please talk with your account representative if you are interested!
Can I use my own shipping account or carrier?
Yes, but arrangements must be made in advance with your account representative.
Can I request a specific delivery date?
You may request a range, but we cannot guarantee an exact date.
Do you provide marketing materials or product images for retailers?
Yes! Contact your representative for product and lifestyle images.
Can I request product samples?
Limited samples may be available for preview.
Are there any product restrictions or MAP (Minimum Advertised Price) policies?
Please contact your account representative for details.
What type of packaging do your products come in? Is it retail-ready?
Yes, our packaging is designed for retail display.
Earrings will come with MACHETE branded earring cards, and other merchandise will come with MACHETE branded hangtags to attach to your merchandise.
Custom packaging can be arranged for higher MOQs. Contact your account representative for more information.
What documentation do I need to become a wholesale customer?
A valid reseller certificate.
How can I update my wholesale account information?
Contact your account representative for any updates.
Who should I contact for account support or bulk order inquiries?
Your dedicated account representative.
If you have questions about who this is, please email accounts@shopmachete.com.