We offer 30-day returns from the date you receive your item.

How to Start a Return

1. Your item must be unworn, unused, with tags, and in original packaging.
2. Submit your return request through our Online Returns Portal.
3. If approved, you’ll receive a return shipping label and instructions.
4. Returns sent without prior approval will not be accepted.

Damages & Issues

Inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.

Non-Returnable Items

• Personal care items (e.g., Hair Brushes)
• Final sale items & gift cards
• Worn or altered items

Exchanges

For a faster exchange, return your item and place a new order once your return is accepted.

EU Customers: 14-Day Cooling Off Period

If your order is shipping to the European Union, you have 14 days to cancel or return it for any reason. Items must be unworn, unused, with tags, and in original packaging, and proof of purchase is required.

Refunds

Once we receive and inspect your return, we’ll notify you of approval. Approved refunds will be issued to your original payment method within 10 business days.

If you placed an order and did not receive an order confirmation, it may have ended up in your spam/junk folder. 

You can also login to your account to check the status of your order

If your order arrives damaged, please contact us with:

• Photos of the damage
• Your order number

Once reviewed, we’ll send a replacement order at no cost to you.